Questions & answers سوالات
How do I place an order?
Choose the products and pack sizes you want and add them to your cart. When you are ready, tap the order button and your order opens as a ready-made WhatsApp message. Send it, and the shop replies on WhatsApp to confirm your order.
Can I pay online?
No, this website does not take online payments. Payment on delivery and any other payment options are confirmed with you on WhatsApp when your order is accepted.
Where do you deliver, and what are the charges and delivery time?
Delivery area, charges and expected delivery time are confirmed on WhatsApp for each order. Send your order with your address and the shop will tell you what applies to you.
Are the prices on the website final?
Prices shown are as of 7 Oct 2026 and can change. The final price of your order is confirmed on WhatsApp before dispatch.
Is there a minimum order?
There is no fixed minimum order on the website. If you are ordering a small quantity or a very large one, ask on WhatsApp and the shop will guide you.
Are MUNAS products halal and natural?
Yes. As printed on the pack, MUNAS products are 100% Natural, Halal, Premium Quality, and Fresh & Pure.
What pack sizes are available?
Most products come in 1 kg and 500 g pouches. Gold Chakki Atta comes in a 5 kg pack. The sizes available for each product are shown on its page.
How should I store flours, dalia and spices?
Keep every pack sealed in a cool, dry place away from sunlight and moisture, and move it to an airtight container once opened. Besan and spices pick up moisture quickly, so close the pouch tightly after each use.
Where are MUNAS products packed?
MUNAS products are processed and packed by Bin Saleem Foods at Main Defence Ghazi Road, opposite General Hospital, Lahore.
What if there is a problem with my order?
Message the shop on WhatsApp with your order details and a photo if possible. Every complaint is looked at case by case and the shop will tell you how it can be resolved.
Do you supply wholesale or bulk orders?
For shops, restaurants or bulk quantities, ask on WhatsApp. Tell the shop what you need and how often, and they will reply with what is possible.
Do you store my personal details?
No. This website has no accounts and no server that saves your details. Your name, address and order go straight into the WhatsApp message that you send yourself, and your cart is kept only in your own browser.
Still have a question?
Ask on WhatsApp